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Frequently Asked Questions
● Are you a direct source factory for dental equipment?
Yes, we are a direct manufacturer with 12 years of production experience in the industry. We maintain our own corporate brands and provide professional customized services.
● What quality certifications do your products hold?
Our products are fully certified with MSDS, ISO, and CE standards to ensure high quality and safety requirements are met.
● Do you provide OEM and private label services?
Yes, we welcome customized orders. We support full OEM/ODM services, including private labeling and custom logo integration.
● What are the available delivery methods?
We support multiple shipping options including DHL, Fedex, DDP, air freight, or sea shipment. We can also coordinate with your local Chinese forwarder.
● Is it possible to obtain a product sample?
Yes, we can provide free samples. The initial cost will be refunded to you when you place your next bulk order.
● What kind of after-sale support do you offer?
We provide dedicated after-sale service. Any quality issues reported within 10 days of receipt will be handled promptly by our team.
Derma Medical
