Frequently Asked Questions
What is the warranty period for the chairs?
All our products come with a 3-year warranty covering manufacturing defects and quality issues.
What are your delivery times?
Samples typically take 7-15 days. Mass production requires 20-40 days depending on the order quantity.
Is there a discount for bulk purchases?
Yes, we provide special discounts for bulk purchases and wholesale orders. Please contact us for a detailed quotation.
Can I customize the color of the saddle chair?
Absolutely. We offer customization for various colors to match your office or clinic aesthetics.
How do you ensure product quality before shipping?
We inspect and test all merchandise for damage and missing parts. Detailed inspection photos are sent to you for confirmation before dispatch.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 30 pieces, but we can discuss trial orders for new clients.
Derma Medical
