What is the delivery and lead time?
About 1-15 days according to your quantity or specific request.
What is the warranty policy for the products?
We provide a 1-year warranty. If any spare parts are damaged due to quality issues within the warranty period, we will send replacement parts for free.
Can I request samples before placing a bulk order?
Yes, we can supply samples at a discount price or free of charge, though the freight cost should be borne by the customer.
Do you support OEM or custom-made services?
Yes, we accept Custom-make/OEM/ODM. We can silk print your logo on the product and customize the packaging box according to your requirements.
What are the available payment terms?
We accept various payment methods including T/T, Western Union, MoneyGram, PayPal, L/C, and D/P.
What shipment methods do you offer?
We can ship goods by express courier (DHL/FEDEX/UPS/TNT), by air, by sea, or by land transport including car and railway.
Derma Medical
