?
Frequently Asked Questions
Are you a manufacturer?
Yes, we are a leading manufacturer specializing in medical equipment. You are welcome to visit our production facilities.
What are your main product categories?
Our core business covers medical imaging, OT room equipment, clinical laboratory instruments, hospital furniture, dental equipment, neonatal equipment, medical sterilizers, and veterinary equipment.
How can I obtain a price list?
Please select the specific products and models you are interested in and let us know your detailed requirements. We will then provide our best offered prices.
What is your payment policy?
For sample orders, we require 100% TT payment. For bulk orders, the terms are 30% T/T in advance and the remaining 70% balance due 7 working days before delivery.
Can I get products with a custom logo and design?
Yes, most of our products support OEM or ODM services, allowing for custom branding and design to meet your specific needs.
How do you provide technical support?
We provide comprehensive support through online training, installation guides, and 24/7 online service via various communication channels to ensure seamless operation.