❓ Frequently Asked Questions
Are you a factory or trading company?
We are a professional factory specializing in dental chairs, intraoral cameras, and air compressors with full CE certification.
How long is the delivery lead time?
Production typically takes between two weeks to one month, depending on the order quantity. Contact our representatives for specific timelines or rush orders.
What does the warranty cover?
Our dental units come with a full one-year manufacturer warranty starting from the date of delivery.
How can I access after-sales service and spare parts?
We provide online technical support and guarantee the availability of spare parts. Free spare parts are often included with container orders.
Are your products certified for international use?
Yes, our dental equipment is manufactured to meet international standards and carries CE and ISO certifications.
Can I visit your production facility?
We warmly welcome clients from home and abroad to visit our factory to see our production process firsthand.
Derma Medical
