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Frequently Asked Questions
Are you a factory or trading company?
We are a professional factory specializing in the production of dental chairs, dental intraoral cameras, and air compressors. Our products are CE certified.
How long is the product lead time?
Normally, production time ranges from two weeks to one month depending on the order quantity. For urgent requirements, please contact our representatives to discuss specific timelines.
What is the warranty period and coverage?
Our dental units carry a full one-year manufacturer warranty starting from the date of delivery. The warranty covers manufacturing defects but excludes damage from neglect or improper handling.
How is after-sales service handled?
We provide online technical support for any questions. For container orders, we provide free spare parts and guarantee the long-term availability of components for our dental chair units.
Can I visit your production facility?
Yes, we warmly welcome clients from all over the world to visit our manufacturing base. We are conveniently located near major transport hubs for easy access.
What are the power and pressure requirements?
The unit operates on AC220V 50Hz, with an air pressure requirement of 0.5-0.8MPa and water pressure of 0.2-0.4MPa.
Derma Medical
