Frequently Asked Questions
Are you a factory or trading company?
We are a factory. We produce dental chairs, dental intra oral cameras, and dental air compressors, all of which are CE certified.
Where is your factory located?
Our factory is located in China. We warmly welcome all our clients from home or abroad to visit our facilities.
How can I get a C&F or FOB price?
Production time normally ranges from two weeks to one month depending on the quantity. Our representative will provide specific lead time and pricing information based on your sourcing needs.
How long is the warranty and what does it cover?
The dental unit chair carries a full one-year manufacturer warranty starting from the date of delivery. Warranty coverage is subject to proper maintenance and handling as per manufacturer guidelines.
How can I obtain after-sales service and spare parts?
We provide online technical support for any questions. For container orders, we include free spare parts and guarantee the ongoing availability of replacement parts for our dental chair units.
Do you handle emergency support?
Yes, our chair design includes a negative angle function which can be utilized for emergency patient shock treatment.
Derma Medical
