Frequently Asked Questions
Are you a factory or a trading company?
We are a factory specializing in the production of dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
How can I obtain a FOB or C&F price?
Production time typically ranges from two weeks to one month based on the order quantity. Our representatives will provide specific information regarding lead times and pricing based on your requirements.
What is the warranty period for the products?
The dental unit chair carries a full one-year manufacturer warranty, starting from the date of delivery. Please note that warranty claims may be void due to neglect or improper handling.
How do I access after-sales service and spare parts?
We offer online support for any technical questions. We provide free spare parts for container orders and guarantee the long-term availability of dental chair unit spare parts.
Is it possible to visit your manufacturing facility?
Yes, we warmly welcome clients from home and abroad to visit our factory located in Guangdong Province, easily accessible via major airports.
Can the chair handle emergency treatments?
Yes, the chair design includes a negative angle function specifically for use during emergency patient shock treatments.
Derma Medical
