❓ Frequently Asked Questions
Are you a factory or trading company?
We are a professional factory. We produce dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
Where is your factory located?
Our factory is located in Foshan City, Guangdong Province, China, conveniently situated near Guangzhou for easy visiting access.
What is the typical lead time for an order?
Normally, production time ranges from two weeks to one month depending on the order quantity. Specific lead times can be discussed for rush orders.
How long is the warranty and what does it cover?
The dental unit chair carries a full one-year manufacturer warranty starting from the date of delivery. It covers manufacturing defects but excludes damage from neglect or improper handling.
How can I receive after-sales service and spare parts?
We provide technical support via online chat and email. For container orders, we include free spare parts and guarantee the ongoing availability of components for our dental chair units.
Can I visit your facility?
Yes, all clients from home or abroad are warmly welcome to visit our production facility in Foshan.
Derma Medical
