❓ Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional manufacturer specializing in dental chairs and intraoral cameras, providing a full range of dental accessories including handpieces, autoclaves, and X-ray machines.
What is the typical delivery time?
Delivery depends on order quantity: 1-2 units take 1-3 days; 5-10 units take 5-7 days; and larger orders of 10+ units require at least 10 days.
How does the warranty and after-sales service work?
We provide a 2-year warranty. During this period, spare parts for maintenance are provided free of charge. We also offer lifelong online technical guidance.
What are the available shipping methods for dental chairs?
Dental chairs are usually shipped by sea due to their size. Shipping time varies by destination port, typically ranging from 25 to 45 days.
Can the configuration of the dental chair be customized?
Yes, certain configurations such as the leather cushion type and LED lamp options can be selected. Please contact us to confirm specific changes and pricing.
Do you support customized OEM orders?
We support customized dental chairs with a minimum order quantity (MOQ) of 30 units. Requirements can be submitted for a specific quotation.
Derma Medical
